Plain English. Read it once. We'll tell you when something changes.
Effective: 17 May 2026 · Version 1.1 · Publisher: The Roster Project · Governing law: Commonwealth of Australia (does not displace your local mandatory consumer protections)
This is the agreement you accept when you install Roster. It's the same EULA the MSI presents during install, published here so you can read it without running the installer.
Subject to your compliance with these terms, The Roster Project ("the publisher", the developer who maintains Roster and is identified in the README that ships with the application) grants you a personal, non-exclusive, non-transferable, revocable licence to install and use Roster.
For the Free tier: install on as many machines as you control.
For the Plus and Pro tiers: install and use the paid features on one (1) machine that you personally own or control at any one time. Plus and Pro are each bound to a hardware fingerprint at activation. You may move your licence to a different machine at any time by activating your code there — the licensing server will rebind the licence to the new machine, and the previously bound machine will drop to the Free tier on its next refresh.
You may not:
Roster bundles a number of third-party open-source components (the .NET libraries listed in THIRD_PARTY_LICENSES.md, the Velopack auto-updater, and similar). Those components remain governed by their own licences; nothing in this agreement restricts the rights granted to you by those licences with respect to those components. The rest of Roster (the application logic, the vault implementation, the update-channel signing keys, all UI assets, and all other non-third-party material) is proprietary and governed by this agreement. No part of Roster authored by the publisher is released under an open-source licence.
Roster checks for updates automatically. Updates may be applied without further consent. Updates may include security fixes, feature changes, and, rarely, feature removals to comply with upstream changes (Roblox client, Windows API).
Roster interacts with Roblox's web API on your behalf using credentials you supply. Your use of Roblox remains subject to Roblox's own terms. The publisher is not Roblox, is not affiliated with Roblox, and cannot intercede on your behalf in any dispute with Roblox.
Roblox rotates the .ROBLOSECURITY cookie associated with an account whenever any session uses that cookie. If you use a Roblox account through any other application or browser session while that account is loaded in Roster's vault, Roblox may issue a new cookie value that Roster does not receive, after which the cookie stored in Roster's vault for that account will cease to function until you re-add the account.
The Free and Plus tiers of Roster load the AdsJumbo SDK for two placements: a banner ad in the workspace side rail and one video ad before each Roblox launch. Your use of AdsJumbo's service through those surfaces is governed by AdsJumbo's own terms and privacy policy. The Pro tier removes both placements and never loads the SDK.
Payment processing for the Plus and Pro tiers is handled by Whop. Whop is the merchant of record for your subscription; your payment details are governed by Whop's terms and privacy policy. The publisher does not receive your card details.
Roster is provided "as is." The publisher does not warrant that Roster will be uninterrupted, error-free, or compatible with any future version of Roblox's client or Windows. To the maximum extent permitted by applicable law, the publisher disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. Nothing in this clause limits any non-excludable statutory consumer guarantees you have under the mandatory consumer protection law of your country of residence.
To the maximum extent permitted by applicable law, the publisher's total liability to you for any claim arising under this agreement is limited to the amount you have paid for Roster in the twelve months preceding the claim, or USD 60, whichever is greater. The publisher will not be liable for indirect, incidental, special, consequential, or exemplary damages. Nothing in this clause limits any liability that cannot be limited under the mandatory consumer protection law that applies to you.
The publisher cannot control whether Roblox terminates an account that you use through Roster. If your account is terminated and you can demonstrate the termination was caused by a defect in Roster (not by behaviour on the account itself), we will refund any Plus or Pro subscription paid in the prior twelve months. We do not warrant against terminations otherwise.
You can stop using Roster at any time by uninstalling it. Uninstalling removes the binary; your vault and configuration in %LocalAppData%\Roster are not removed automatically. The publisher may terminate the licence if you materially breach this agreement.
This agreement is governed by the laws of the Commonwealth of Australia, where the publisher is based. Disputes will be resolved in the courts of Australia, except where the mandatory consumer law that applies to you guarantees you a forum or governing law closer to home, in which case that mandatory protection prevails over this clause to the extent of the inconsistency.
These cover the marketing site only (accountroster.com and any subdomain). They do not cover the desktop application itself; that's the EULA above.
The content on this site is published by the Roster team. You may quote it, link to it, screenshot it, and use it for journalism or commentary under fair-use principles. Don't pass it off as your own.
"Roster" and the Roster wordmark are trademarks of the publisher. You may use them to refer to Roster, including in articles, comparisons, reviews, and "works with Roster" notices. You may not use them to imply endorsement, partnership, or that your product is Roster.
You are welcome to link to any page on this site. We don't ask you to use a specific anchor text or include a referral parameter.
Roster does not interact with the marketing site beyond fetching the update manifest. Nothing on this site grants you any rights regarding your Roblox account. If your account is terminated, see the EULA above.
Nothing to refund. You paid nothing.
Pro is non-refundable as a matter of policy. We do not offer "no questions asked" refunds, satisfaction-based refunds, or "I changed my mind" refunds. We do not offer student, educational, open-source, or volume discounts. The advertised price is the price.
Where the mandatory consumer protection law of your country of residence grants you a non-excludable right to a refund (for example, a "cooling-off" right for distance contracts in the EU/UK, or remedies for goods or services not fit for purpose under analogous regimes elsewhere), that right is not waived by anything in this policy. To exercise such a right, email support@ from the address you used at checkout, citing the basis for the request. Refunds granted on this basis are processed within 14 days of acknowledgement.
If Roster on the current stable channel is genuinely unusable for your supported configuration and we cannot fix it within a reasonable window after you report it, email support@ and we will work out a partial or full refund case by case. This is not a "satisfaction" guarantee; it is a backstop for situations where the product itself has stopped working through no fault of yours.
If your Roblox account is terminated and you can demonstrate the termination was caused by a defect in Roster (not by behaviour on the account itself), we will refund the full annual subscription regardless of when it was paid, and credit you for any future Pro purchase. To make the claim, email support@ with the date of termination, the termination notice from Roblox, and the affected username.
Anything legal-flavoured: support@accountroster.com. We're a small team; please be patient.
Not a lawyer. The publisher is one person who has read more contracts than they'd like. This document tries to be both legally adequate and humanly readable. If you have feedback on specific clauses, email it; we'd rather have a clearer document than a fancier one.